03 — Research
Keyword research and competitor analysis
Most keyword research produces a spreadsheet of 4,000 terms sorted by search volume, which is a useful way to look busy and a poor way to make money. We segment by intent and by proximity to a purchase decision, then map each cluster to a page that already exists or a page that needs to.
Intent, not volume
A term with 90 monthly searches and clear buying intent — "outsourced payroll singapore pricing" — is worth more than one with 12,000 searches and none, like "what is payroll". The second belongs at the top of a funnel, if it belongs anywhere. Ranking for it will inflate your traffic chart and leave your pipeline untouched.
We classify every target term as informational, commercial investigation, transactional or navigational, then check what Google itself already believes the intent to be by examining the current ranking set. If the top ten results are comparison articles, your product page will not rank there no matter how well optimised it is. The SERP tells you what format Google wants. Arguing with it is expensive.
Competitor analysis
We look at the sites outranking you and ask four questions. What topics do they cover that you do not? Which of their pages attract the most referring domains, and why? Where is their content thinner than yours, presenting an opportunity to displace them? And which of their rankings are propped up purely by domain authority rather than page quality — because those are the vulnerable ones.
The output is a gap analysis with an honest verdict on each opportunity: winnable now, winnable in twelve months, or not worth the money. That third category is one most agencies quietly omit.
| Intent type | Example query | Format that ranks | Pipeline value |
| Transactional | seo agency singapore pricing | Service or pricing page | Highest |
| Commercial investigation | best seo agency singapore | Comparison or listicle | High |
| Informational | how does seo work | Guide or explainer | Low, long-term |
| Navigational | media on tap reviews | Brand or review page | Defensive |
Keyword mapping
Every target term gets exactly one owner page. This sounds obvious and is violated constantly. When three pages on your site all target "website design singapore", Google has to choose between them, splits the link equity three ways, and frequently ranks the weakest one. Cannibalisation is among the most common problems we find, and among the cheapest to fix — usually by consolidating three mediocre pages into one strong one and redirecting the rest.