Terms of Service
The terms under which we provide this website and our services — including the honest limits on what any agency can promise.
Last reviewed: 8 September 2026
These terms govern your use of the mediaontap.com website and, where noted, the services provided by Media On Tap ("we", "us"). By using this website you agree to these terms. Where we agree to carry out work for you, a separate written proposal or agreement will set out the specific scope, deliverables and fees, and that agreement takes precedence over anything on this page for that engagement.
Using this website
You may view and use this website for lawful, personal or business purposes. You agree not to misuse it — for example by attempting to breach its security, disrupt it, scrape it at scale, or submit unlawful or misleading content through its forms.
Intellectual property
The design, text, code and graphics on this website are owned by Media On Tap unless stated otherwise, and may not be copied or reused without permission. Work we create for a client under an engagement — such as a website, content or campaign assets — is owned as set out in that engagement. Our standard position is that clients own their deliverables and their accounts (domain, hosting, analytics, ad accounts and Google Business Profile) once fees are settled.
Our services and engagements
- The specific scope, timeline and price of any work are defined in a written proposal or agreement, not on this website.
- SEO retainers begin with a three-month initial term and then continue month-to-month with 30 days' notice. Website projects are fixed-scope and fixed-price with milestone payments.
- You agree to provide the access, information and timely feedback the work reasonably requires, and to ensure that anything you supply to us is accurate and lawful to use.
What we do not guarantee
No agency controls Google's ranking systems or the algorithms of any advertising or social platform. We therefore do not guarantee specific rankings, traffic, leads or revenue, and you should be cautious of anyone who does. What we do commit to is a documented strategy, transparent reporting on what was delivered, and honest advice — including telling you when we do not believe a piece of work will produce a return.
Fees and payment
Fees are set out in your proposal or invoice and are payable on the terms stated there. Late or non-payment may result in work being paused until the account is brought up to date.
Limitation of liability
To the fullest extent permitted by law, our total liability arising from an engagement is limited to the fees you have paid us for the work in question, and we are not liable for indirect or consequential losses. Nothing in these terms excludes any liability that cannot lawfully be excluded.
Third-party links
This website may link to third-party sites we do not control. We are not responsible for their content or practices, and a link is not an endorsement.
Confidentiality
Where we work together, each side agrees to keep the other's non-public business information confidential and to use it only for the purpose of the engagement.
Governing law
These terms are governed by the laws of Singapore, and any dispute is subject to the exclusive jurisdiction of the Singapore courts.
Changes
We may update these terms from time to time. The "last reviewed" date above shows when they last changed; continued use of the website after a change means you accept the updated terms.
Questions about these terms or a proposed engagement? Email [email protected] or call +65 8996 2753.